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For a quote or to discuss order options, contact us.
In-Store Help
69 Elizabeth Avenue,
Suite 100
St. John’s, NL A1A 1W8
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FREQUENTLY ASKED QUESTIONS
How do I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number and link. Simply click the link or enter the tracking number on the courier’s website to follow your package in real time.
How long will it take to receive my order?
Standard orders usually ship within a few business days. Custom or embroidered items may take a bit longer, depending on design and quantity. We’ll always keep you updated with estimated timelines.
What are the return policies?
We accept in-store returns on most items that are unworn, unwashed, and suitable for resale. Please note that embroidered or custom-made products are final sale and cannot be returned. But don’t worry - we’ve got you covered. If you have any concerns, just reach out and we’ll be happy to help!
What if I received a damaged or incorrect item?
We’re sorry that happened! If you receive a damaged or incorrect item, please contact us right away with a photo and your order number. We’ll make it right as quickly as possible.
What are your delivery options?
We offer both in-store and online delivery options to suit your needs.
You can place your order online and choose to pick it up in-store for a quick and convenient experience -it's fast, easy, and free.
Can I customize my order?
Absolutely! We offer a range of customization options including embroidery and printed designs. You can share your logo, design, or idea with us, and we’ll help bring it to life. Contact us or visit in-store to get started.